Things you'll want to know. . .
Rooming Arrangements Info Page
Q: When I log in to my EF account, the 2021 tour does not appear; what should I do?
A: Contact EF Tours ASAP at: 800-665-5364. Let them know that you were on a 2020 tour that was rescheduled for 2021, but the 2021 tour doesn't appear on your account. You won't be able to update your passport information until this is fixed.
Q: I submitted a copy to O'Neil or Jenkins for the 2020 tour; Why do I need to submit another one?
A: While several of the original 2020 travelers did submit hard copies of passports, most were not signed, and only a few were color copies. You MUST sign your passport BEFORE you make your color copy. If parents/guardians prefer to sign the passport for a minor (anyone under the age of 16) please follow these guidelines.
Q: How should I submit the color, hard copy of my passport?
A: Mail the hard copy of your passport to me at Northfield
Northfield High School | c/o Brian Jenkins | 5500 Central Park Blvd. Denver, CO. 80238
*I strongly suggest folding your passport inside of a blank piece of paper to provide additional security during transit.
Q: Why does the passport hard copy need to be in color?
A: It doesn't need to be, but it is best practice. Should a traveler lose their passport, showing a color copy of the passport to the consulate makes the process of obtaining a new one much faster.
Q: How do I change my payment option from manual to automatic?
A: Contact EF Tours at: 800-665-5364
Q: What happens to previously submitted passports that were in black and white, and/or had no signature?
A: They will be returned to you if requested by May 1; otherwise they will be shredded using the secured shredder services at Northfield.
Q: When will I know about rooming preferences?
A: These are not guaranteed, and are used as a guide for setting up rooming situations in consultation with the tour guide and hotels. The rooming groups may change between locations based on accommodations available (i.e. you may be in a group of 4 at the first hotel, but a group of 3 at the second). . .review the PDF document at the top of the page for more details.